Privacy Policy
Last Updated: October 26, 2023
GDL Home Solutions LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.gdlhomesolutions.com (the "Site") and use our services.
Information We Collect
We may collect personal information about you in various ways, including:
- Personal Data: Personally identifiable information, such as your name, email address, phone number, property address, and details about your financial situation related to your property, that you voluntarily give to us when you fill out a contact form, request information, or otherwise interact with the Site.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. (Note: This data is typically aggregated and anonymized).
- Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. You can typically remove or reject cookies through your browser settings, but be aware that such action could affect the availability and functionality of the Site. We do not use tracking technologies to collect personal information without your consent.
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Respond to your inquiries and provide you with information about your options regarding foreclosure.
- Contact you regarding your property and our potential services, including making a purchase offer if appropriate and mutually agreeable.
- Connect you with third-party resources (like HUD counselors, legal aid, etc.) but only when you explicitly request or consent to such a connection.
- Improve our website functionality and service offerings based on user interaction (typically using aggregated data).
- Monitor site usage and analyze trends to improve user experience (typically using aggregated data).
- Comply with legal and regulatory requirements.
Disclosure of Your Information
We do not sell or rent your personal information to third parties for their marketing purposes. We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, investigate or remedy potential violations of our policies, or protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform essential services for us or on our behalf, such as website hosting, data analysis, email delivery, and potentially customer service systems (e.g., a CRM). These providers are obligated to protect your information and use it only for the services they provide to us.
- With Your Explicit Consent: We will share your information with specific third parties, such as the resource organizations listed on our site (HUD counselors, legal aid, etc.), only when you explicitly request or give us clear consent to make that connection on your behalf.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you if such a transfer results in a material change to this policy.
Security of Your Information
We use administrative, technical, and physical security measures designed to help protect your personal information. This includes using secure connections (HTTPS) for our website and taking reasonable precautions in how we store and handle data. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is potentially vulnerable.
Your Rights Regarding Your Information
You have the right to request access to the personal information we hold about you, to request corrections to inaccurate data, or to request deletion of your personal data, subject to legal and contractual restrictions. Please contact us using the information below to make such requests.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13 (or higher age as required by applicable law). If you become aware of any data we have collected from children under the relevant age, please contact us immediately so we can take appropriate action.
Third-Party Websites
The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us:
GDL Home Solutions LLC
Email: help@gdlhomesolutions.com
Phone: 223-278-6662